Overview: This article is the fourth in a series of five which explain how an IT organization delivered a release management process that exceeded its management’s expectations and provided a foundation for continued success. The series includes:How did we get here – THE CONTEXT First solution steps – DEFINITIONS AND TRIAGE Intake and Release Planning – THE CORE SOLUTION Production Change Control – FINAL QUALITY CONTROL Metrics and Insights – LESSONS LEARNEDSummary: Many Information Technology organizations flounder when they are tasked to understand, organize and implement change to the system and application software serving their clients and end customers over a period of several years. This fourth article focuses on the key processes of the solution I developed during the Release Management consulting engagement. Please refer to the first Article – THE CONTEXT for a full discussion of the problem domain and organization, to the second article – DEFINITIONS AND TRIAGE for a discussion of the get-ready steps, and to the third, THE CORE SOLUTION for details on planning releases.It has been said that the Plan is nothing, Execution is everything. No Release Management process is complete without the correct steps to implement changes into IT production safely, securely and… Read full this story
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